Powerful and Flexible Call Centre Management Software

In today's fast-paced business world, call centres face a number of challenges – some new and some not so new. In the past, debt collection businesses enjoyed high margins and even if they weren't that efficiently managed they invariably made good profits by default. But all of that has changed.

Business Advice for Law Firms Brochure
AJS Call Centre Brochure


Today, call centres need to be at the top of their game in order to meet the “more-for-less” challenge, increasing debt recovery rates, reducing collection time, and reducing collection costs.

Intelligent Strategies
Reduce Costs
Increase Efficiency and Productivity
Performance Reporting
Comprehensive View per Matter
Automated Workflow
Segregation of Work Type
Smart Campaign Manager

C3 Call Centre Features

When the C3 Call Centre system is integrated with the well-known AJS Accounting and Business Management system, time-consuming importing and exporting from third-party systems is eliminated. The C3 Call Centre system will be able to handle the high transactional volumes associated with large debt collection call centres.

Work distribution to Agents
Agent breaks
Visual Console
Debtor information
Powerful Search
Document Attachments
Detailed Matter Information
Intelligent Documents
Communication buttons on the Console
Instant settlement calculation
Account history
Visual Reporting

C3 Call Centre is right for my needs