AJS Support andService Desk

All service requests are logged in the AJS SERVICE DESK tracking system and are actioned as speedily as possible. Once completed, the client is advised of the completion of their request. With the advent of the Internet most service requests are performed remotely. This reduces costs and ensures that our customers receive solutions to their requests in the shortest time possible. This also means that any of the AJS software engineers may be called upon to provide assistance regardless of where they are based or where the customer is located. As a result turnaround times are reduced significantly.

0861 265-376 International: +27 87 086-6838

AJS is committed to total customer satisfaction. We recognise that great software products are only the beginning, and that for a complete solution you also need great service. We deliver both. Our highly trained and experienced software engineers are dedicated to helping you get the most out of your AJS solution.

Comprehensive training is offered on all of our products, both at time of installation and into the future. Prior to all new installations, a comprehensive requirements analysis is performed, and this is converted into a detailed project plan which covers all aspects of the installation. This ensures that new clients get the most from AJS and are up and running in the shortest amount of time possible.

Healthy relationships are built on transparency, honesty and trust – and these are values that every member of the AJS team embraces.

Contact us today to arrange a demo of our products by phone, email, visit our offices or fill in the form and will contact you: